1. Introduction
Thank you for choosing to be part of our community at LOOPCHAT INC., operating as Mango AI (“Mango”, “we”, “us”, or “our”). We are committed to protecting your personal information, personally identifiable information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].
When you use our client application or any of our services ("Services") we appreciate that you are entrusting us with your personal information. We take your privacy very seriously. This privacy notice seeks to explain in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully. Should there be any terms in this privacy notice that you disagree with, please discontinue use of our Services immediately.
2. What Information do we Collect?
Put simply, we collect personal information that you disclose to us. We securely keep the personal information that you voluntarily provide to us when you register on and/or use the App, access any of our Services and when you participate in activities on the App or otherwise when you contact us.
2.1 Personal Information (or Personally Identifiable Information).
The information that we collect depends on the context of your interactions with the App, the choices you make and the products and features you use. The personal information we collect may include the following:
· Personal Information: this is information provided by you, i.e., names; email address; username; authentication data; IP address and other similar information.
· Activity Level Data: We may collect your activity level data, such as the number of photos you post on circle and the number of contacts you have - all of which information we view without connection to your personal information. The purpose of our collecting this type of data is purely for our own statistics in following user trends.
All other types of activity information is viewable by us only should you choose to share it. All personal information that you provide to us must be true, complete and accurate. Notify us of any changes to such personal information.
2.2 Automatically Collected Information.
This refers to information automatically captured by our systems when you use our App and/or Services, such as your Internet Protocol (IP) address and/or browser and device characteristics.
We automatically collect certain information when you visit, use or navigate the App. This information is distinct from your personally identifiable information in that it does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our App and other technical information. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Automatically collected information includes:
· Log and Usage Data: Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect and record in log files when you access or use our App. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the App (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as the features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
· Device Data: We collect device data such as information about your computer, phone, tablet or other device you use to access the App. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information.
3.How Do We Use Your Data and Information?
We use your information to improve your safety and user experience on our platform. To do this, we track usage habits as trends. This allows us to identify the popular features as well as features that need improvement, giving us a measure of our performance as a platform.